Shipping Policy
Shipping Policy - BaimanKits
Thank you for shopping at BaimanKits. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Processing time does not include weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if there are significant delays.
2. Shipping Times
Our products are shipped from our international partners and suppliers.
Estimated delivery times:
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Standard International Shipping: 7–20 business days
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Express Shipping (if available): 5–10 business days
Shipping times may vary due to customs, logistics delays, or regional factors.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email that includes your tracking number.
Tracking information may take 2–5 business days to update after dispatch.
5. Customs, Duties & Taxes
BaimanKits is not responsible for any customs fees, import duties, or taxes charged by your country.
These charges, if applicable, are the responsibility of the customer.
6. Incorrect or Incomplete Addresses
Please double-check your shipping information during checkout.
BaimanKits is not responsible for:
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Delays caused by incorrect shipping details
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Lost packages due to incomplete addresses
Customers may be responsible for additional shipping fees if a package is returned to us.
7. Lost or Delayed Packages
If your package is delayed or marked as "delivered" but you did not receive it:
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Check with neighbors or building management
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Contact the local postal service
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Contact us for assistance
We will help as much as possible, but we are not liable for packages lost or delayed due to carrier issues.
8. Order Changes or Cancellations
Order changes or cancellations can only be made within the first 24 hours after purchase.
After this period, the order may already be in processing or shipment.
9. Contact Us
For questions about shipping or order status, contact us:
BaimanKits — Customer Support
📧 baimankits@gmail.com
🌐 www.baimankits.com